If your customers require a system to eliminate all nonconforming products—in other words, a 100%-specification system—will your manufacturing plant survive? As technology advances, customers will require improved quality and consistency with fewer customized products at a lower cost, and competition will ensure it.
With customer satisfaction as a primary business goal, products and services must continue to improve the price-value relationship. As bakers, food manufacturers and suppliers, we must be dedicated to continuously improving through established and proven process control methods.