Workforce development and training is usually one of area that is always on the objectives’ list for the bakery operations and personnel, but is usually the first area that is ignored and cut when times are tough. What most bakery operations forget is that the investment in training pays in multiple ways. Training and development can reduce employee turnover, improve employee morale, drive efficiency and improve the bottom line.
Most of the personnel in the bakery are trained via the “on-the-job” method. New or transferred employees are usually assigned to an experienced person for knowledge transfer. One of basic flaws is that bad information and/or bad practices are passed along.