New training program for Schubert's North American service team ensures greater line availability
Direct, all-embracing support is key to ensuring greater line availability. That is why Schubert North America recently implemented a new training program for its service team consisting of technically skilled service account managers and highly qualified service field technicians. The new program includes an extensive several weeks training program at Schubert’s headquarters in Germany.
Manufacturers in the US, Canada and Mexico can count on Schubert’s expert support to address all needs regarding their TLM packaging machines – either personally on site or available via remote support. The spectrum ranges from machine installation, inspection and maintenance, through spare part orders to machine modifications of all kinds. Facilities in Toronto (Ontario, Canada), Dallas (Texas, USA), and Charlotte (North Carolina, USA) guarantee quick support. “We invest in the ongoing training and development of our workforce to deliver even higher-quality service to our customers. That is why we qualify our field service technicians with a special in-house apprentice program,” explains Erik Jensen, service manager at Schubert North America.