Industrial commercial bakeries look to dough customization machines like water chillers, water meters, ice makers, and automated dough scoring units to improve and automate the dough process, primarily during mixing. They often have ideal target dough temperatures in mind for specific types of products, which means they need to meter in carefully measured amounts of chilled water and/or ice to hit their target.
Companies that make machines in this category say their customers seem particularly focused on features and benefits like flexibility, energy efficiency, differently sized applications, automation of processes, the ability to handle healthier grains like organic or gluten-free, and getting to the coldest possible water temperature above freezing.