Case Study: How Levain Bakery met 200% increase in ecommerce demand during the pandemic
R.R. Donnelley & Sons Company, a global provider of marketing and business communications, helped Levain Bakery meet a 200% increase in e-commerce demand during the pandemic. The 26-year-old company, which started on Manhattan’s Upper West Side, has transformed from a New York City institution popular amongst locals and tourists, to a national brand, while improving efficiencies and exceeding consumer expectations with the help of RRD’s packaging and warehousing solutions.
Amid the onset of COVID-19, Levain experienced skyrocketing demand for its assortments of cookies available for purchase online. Simultaneously, the company needed to address an e-commerce packaging redesign while scaling up its warehousing capacity. To address these challenges, the company collaborated with RRD, a Chicago-based company with roots in printing that evolved to offer solutions from creative design and kitting to warehousing and proprietary supply chain management, and more.