Hershey ties for top spot in food industry customer satisfaction index
Latest American Customer Satisfaction Index also ranks Mars, Nestle among the brands.
The 2019 American Customer Satisfaction Index (ACSI) has a candy company at the top.
Hershey, with a score of 84 (out of 100), tied with Pepsi for the top brand spot on this year’s list. "All other brands," which include private label and smaller brands, was at 84 as well in 2019, up one point from 2018’s 83.