During Hershey’s grand opening of “the world’s most technologically advanced chocolate making facility in mid-September, Terry O’Day, senior v.p. – global operations, not only touted the investments made regarding automation and technology, he also stressed the fact that the 340,000-sq.-ft. expansion to the West Hershey manufacturing complex was “designed for people, not machines.”
In an exclusive interview with Candy Industry, O’Day detailed the process that went into building the $300-million plant.