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Candy IndustryCandy Industry TrendsCandy Industry News

Ferrero debuts Innovation Center and North America R&D Labs in Chicago

The new center and labs will develop cookies and other treats.

By Liz Parker Kuhn
September 22, 2023
Ferrero debuts Innovation Center and North America R&D Labs in Chicago
all inline photos courtesy of Doug Peckenpaugh

Ferrero North America, part of the Ferrero Group, celebrated the opening of its new Innovation Center and North America R&D Labs in Chicago on September 19. The new 45,000 square foot facility, located in the historic Marshall Field and Company Building, brings together Ferrero's R&D teams from throughout the U.S. and houses teams working on Keebler, Famous Amos, Mother's, Fannie May, and other brands in the Ferrero portfolio—a total of over 150 employees.

"Our new Innovation Center and R&D Labs here in Chicago reflect Ferrero's rich heritage and will foster the creativity and culture that Ferrero known for around the world," said Alanna Cotton, president and chief business officer of Ferrero North America. "Investments like this help us create high-quality, innovative products that will become a special part of Americans' lives and further drive category growth in confections, cookies, and beyond." 

The investment further expands Ferrero's footprint in Illinois. The company manufactures Butterfinger and Baby Ruth products at its plant in Franklin Park, and Keebler products on 110th Street in Chicago. The Ferrero manufacturing campus in Bloomington manufactures Crunch, 100 Grand, and other products, and will soon include a new chocolate processing facility and a new Kinder Bueno production facility. 

"Chicago's innovation is not only propelling the growth of iconic global brands like Keebler, Famous Amos and Fannie May, but it's also cementing our city's reputation as a prime destination for the world's best talent and businesses," said Chicago Mayor Brandon Johnson.

"Congratulations to the Ferrero team on this remarkable achievement, and as a big fan of sweets, I look forward to enjoying the next generation of delicious treats that will be made in our great city."

Ferrero debuts Innovation Center and North America R&D Labs in Chicago

"Keebler, Famous Amos, Fannie May, and so many other beloved Ferrero brands are as iconic as the space they will now call home in the Marshall Field and Company building in the heart of downtown Chicago," said Alderman Bill Conway. "I'm thrilled to welcome Ferrero's new innovation center and more than 100 Ferrero team members to the thriving 34th Ward, and appreciate their global investment in Chicago's economic growth, talent, and future."

The ribbon cutting represents just the latest example of Ferrero's growth and investment in North America over the past few years. In addition to new projects in Illinois, the company invested in new capacity and capabilities for its Brantford, Ontario plant earlier this year and previously added distribution centers in Pennsylvania, Georgia, and Arizona. Ferrero's North American presence now totals more than 5,000 employees across eight offices and twelve plants and warehouses in the U.S., Canada, and the Caribbean. 


The Marshall Field and Company Building is operated by Brookfield Properties. The iconic property is a Chicago Landmark, a National Historic Landmark, and has been listed on the National Register of Historic Places since 1978.  


Ferrero Group is on the current Candy Industry “Global Top 100 Candy Companies” list. Click here to view the current “Global Top 100” rankings.

KEYWORDS: ferrero innovation new facility

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Liz Parker Kuhn is the senior editor of Candy Industry and Snack Food & Wholesale Bakery, and has worked at BNP Media since 2012. She has written for CBS Detroit as well as for her own blogs. She earned a Bachelor of Arts in Creative Writing from the University of Michigan. Liz can be contacted at (248) 839-7156 or at parkerkuhne@bnpmedia.com.

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