Bühler Aeroglide has announced that Andy Britt will lead capital sales worldwide, and Mark Bertoncino will direct customer service.
As vice president of capital sales, Andy Britt will direct new sales strategies and market development initiatives for Bühler Aeroglide’s full range of capital equipment and services. He’ll also oversee a worldwide sales network, closely aligning equipment sales with customer service, an area of the business he knows well.
During his 18 year tenure, Britt set new records in customer service revenue and parts sales, working to align field service resources, parts and refurbishments within the worldwide Bühler Sales and Service structure. He also served as project director and market manager for the industrial market base in North America. His career at Bühler Aeroglide began as an application engineer.
Mark Bertoncino has been appointed director of customer service, managing the global customer service business within Bühler Sales and Service. He will manage field service resources, parts and refurbishments, as well as the customer service engineering fulfillment team. Bertoncino joined Bühler Aeroglide in 2015 as regional customer service sales manager for North America. Prior to joining Bühler Aeroglide, Mark was operations and sales manager for Madern USA, an early partner in the NC Triangle Apprenticeship program with Bühler.
“We’re pleased to announce both appointments, central to our continued momentum as a market leader,” said president and CEO Andy Sharpe. “Andy Britt brings a deep understanding of our business to sales as it grows in scope and complexity. Mark Bertoncino has likewise gained valuable insights about our customer base and these will help us continue to meet and exceed a standard of excellence that customers have come to expect.”