A good reminder of the experiences we create, sell and promote came in the form of the Kids Choice Awards, held this week during ECRM’s Candy Planning: Christmas & Halloween event at the Hilton Chicago.
Valentine’s Day spending is expected to look extra rosy, according to a survey sponsored by the National Retail Federation and Prosper Insights & Analytics.
A push for speed and convenience continues to shape how retailers operate, but being able to leverage online capabilities against the experiences they can offer customers at brick-and-mortar locations will spell success for retailers.