QualiTech Inc., Chaska, Minn., welcomes Melissa Reimer as customer service manager. She is responsible for executing and managing all responsibilities related to providing QualiTech customers with superior service and support. Her key responsibilities include the overall customer service functions, in addition to being a direct liaison between sales, research and development, quality assurance and logistics.
Reimer brings more than 20 years of customer- and sales-related experience. Her past accomplishments include customer service management, sales and marketing support, team building, and customer service redesign and improvement. She will be a critical part of the leadership team, and an integral part of QualiTech’s growth and market expansion initiatives.
“Melissa brings extensive and deep experience in customer service and sales,” says Rudy Roesken, general manager/corporate vice president of food ingredients. “Her systems knowledge, coupled with her strong focus on process improvement, is in line with our continued focus on delighting customers. Her vast experience and attention to detail ensure QualiTech will continue to develop strong relationships with our customers as we continue to market innovative and market-leading products.”