CX North America Information Services Inc. (CX North America) announced the launch of the company and the opening of its headquarters office in Tecumseh, Ontario. CX North America is a wholly-owned subsidiary of Transport Exchange Group, a major solutions provider to the road transport industry in the United Kingdom and operator of two of its largest freight exchanges. Transport Exchange Group also operates CX Euro, another wholly-owned subsidiary providing transport collaboration solutions for Europe from its headquarters in the Netherlands. More than 4,500 companies currently rely on collaboration services from Transport Exchange Group. 

Collaboration and communication pose major challenges in today’s freight transport environment. CX North America believes the need for better visibility, agility, efficiency, collaboration and control across carrier partners and assets has never been greater, especially in North America. Competition within the $800 billion trucking industry is increasing, and major new players have plans to transform the sector. There are, for example, reports that Amazon, in addition to buying trailers and cargo planes, is building a software application that will match truck drivers with shippers, eliminating the need for third-party brokers. Likewise, Uber launched a new division–Uber Freight–and acquired Otto, a self-driving trucking company. Uber Freight’s marketplace will directly connect shippers with trucks. Today’s carriers, brokers and 3PLs must step up their game to compete effectively in this rapidly changing environment. CX North America, by virtue of its industry expertise, professional tools and unparalleled support network, is in a unique position to help change the dynamics North American transportation companies face.

Lyall Cresswell, president and CEO of CX North America, CX Euro and Transport Exchange Group, explains, “Our goal is to empower organizations, whether a single-truck firm or a company with a fleet of thousands, to maximize efficiency and effectiveness and thereby grow their business and revenue. CX North America gives firms the ability to keep track of their freight, drivers and partner carriers in real time from first customer contact to proof of delivery – and achieve the highest return possible from their business assets. Our tools also help maximize fuel usage and decrease carbon emissions through the strategic use of resources.”

Cresswell continues, “CX North America brings ‘smart collaboration’ to the forefront and allows companies to transcend their limitations of scale. With CX North America, a company with 50 vehicles has the capability to deliver the same levels of service and coverage as a company with 1,000 vehicles. Our no-risk solutions can be implemented quickly without the need for major infrastructure investments and extensive integration. This level of agility is a critical competitive tool in today’s fast-changing landscape. ” 

Sharon Coburn, CX North America’s vice president of business development for North America, adds, “Our products and services offer anyone in the transportation, logistics and supply chain sectors the visibility they need for nimble and accurate decision making. Both our advanced online platform and our mobile app are easy to use, reliable, secure and packed with unique features that will put them firmly in control of their business. What’s more, CX North America is always adding new functionality to its advanced technologies. I look forward to bringing these tools to the North American marketplace and assisting companies in their business growth and success.”

CX North America will be exhibiting at the Transportation Intermediaries Association (TIA) 2017 Capital Ideas Conference & Exhibition, April 5–8, 2017, Red Rock Casino Resort & Spa, Las Vegas, Nevada.